In compliance with federal regulations and laws governing the sale and shipment of vaping products, all vape mail orders will now require Adult Signature Confirmation (21+) upon delivery for packages containing e-cigarette related items. As part of this service, a mandatory fee of $8 will be included during checkout to cover the cost of verification and delivery procedures.
It's important to note that any adult aged 21 years or older must be present to receive the package and provide a valid government-issued ID upon delivery. This requirement ensures compliance with legal age restrictions and helps prevent access to vaping products by minors.
To accommodate these new delivery requirements and ensure a smooth shipping process, we offer the following tips and options:
Attempted Deliveries:
Carriers will typically make up to three delivery attempts to the designated address. Some regional carriers may send advance notifications via text message before delivery attempts. If a delivery is unsuccessful, a notice will be left at the delivery location with instructions for rescheduling or retrieving the package.
Delivery Re-Attempt: To avoid missed deliveries, customers are advised to monitor tracking information closely. If a delivery attempt is missed, customers should follow the instructions provided on any door tags or tracking indicators to ensure successful delivery on the next attempt.
Gated Community or Apartments: For customers residing in gated communities, it's recommended to provide a business address or alternative home address for delivery, as regional carriers may not have access to gated areas. For apartment dwellers, ensure that delivery drivers can easily access the front door or lobby to facilitate the delivery process.
Service Fee: The Adult Signature delivery service incurs an additional charge of $8 per order, which will be reflected during the checkout process to cover the carrier's fees associated with age verification and delivery services.
Please note that packages with Adult Signature service cannot be shipped to P.O. Boxes due to delivery restrictions.
These measures are implemented to ensure compliance with regulatory requirements and promote responsible distribution of vaping products. We appreciate your cooperation and understanding as we strive to maintain the highest standards of safety and legality in our shipping practices.